Refund & Cancellation Policy
Last updated: March 2026
Cancellation
You can cancel your subscription at any time from your account dashboard or by contacting us at [email protected].
- Your service remains active until the end of the current paid billing period
- No further charges will be made after cancellation
- You can continue using the service until the period expires
Refunds
- We do not provide refunds for partial billing periods
- If you cancel mid-month, you retain full access until the end of that month
- Plan upgrades are prorated — you only pay the difference for the remaining period
- Plan downgrades take effect at the end of the current billing period
Exceptions
We may issue a prorated credit or refund in the following cases:
- Significant service outage caused by us
- Billing errors on our part
- Service not delivered as described
To request a refund under these circumstances, contact us at [email protected] within 14 days of the issue.
Data After Cancellation
After your subscription ends, your data is retained for 30 days. During this period, you can reactivate your subscription to restore access. After 30 days, all data is permanently deleted. You may request earlier deletion by contacting us.
Contact
- Kohls RCM Pawel Kohls
- Lechicka 59, 61-695 Poznan, Poland
- Email: [email protected]